Get help with StoreCanvas
Questions, bugs, or a feature you wish existed. Every message gets read.
Try the guide first
Most questions are answered in the how-to guide. It walks through projects, the app icon, screenshots, AI setup, store copy, the listing preview, exporting, and shipping updates. The FAQ covers pricing, privacy, and export sizes.
Two of the most common ones: the ✨ AI buttons only appear once you have connected a provider in Settings and written a Project Brief in the Text tab. And image generation needs Gemini or OpenAI; Claude writes text but does not make images.
Write to support@atlaslearninggroup.com. Replies usually take two business days.
For a bug, include
- Your macOS version and StoreCanvas version
- The steps that trigger it: what you clicked, in order
- What you expected, and what happened instead
- A screenshot if you can. You do have the tool for it.
Purchases and refunds
StoreCanvas is a one-time $29.99 unlock, never a subscription. Purchases are handled entirely by Apple, so refunds go through them at reportaproblem.apple.com.
Already bought it and a new Mac is not showing it as unlocked? Use Restore Purchase on the unlock screen.
Your data
StoreCanvas keeps everything on your Mac: projects, screenshots, settings, and any AI key you connect. Nothing is collected. Details in the privacy policy.
Everything lives in one folder: ~/Library/Application Support/StoreCanvas/. Backing that up backs up all your work.
Feature requests
Genuinely welcome. A lot of StoreCanvas exists because indie developers said the marketing half of shipping was the worst part. Send ideas to suggestions@atlaslearninggroup.com.
StoreCanvas · How-to guide · Privacy · Terms